Terms and Conditions

1. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• use the website in any way that violates applicable laws or regulations
• interfere with the operation, security, or availability of the website
• attempt to gain unauthorized access to any systems, data, or accounts
• copy, scrape, distribute, or exploit website content without permission
• submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

2. Services

Felix Crego Marketing provides marketing, website, CRM, consulting, and related business services. Any specific project scope, deliverables, pricing, timelines, or service commitments may be set out separately in proposals, invoices, agreements, email communications, or other written communications between us and the client.

If there is a conflict between these Terms and a separate written agreement, the separate written agreement controls.

3. No Guarantee of Results

We make reasonable efforts to provide high-quality services, but we do not guarantee any specific business result, revenue outcome, lead volume, search ranking, conversion rate, or performance metric unless expressly agreed in writing.

Any examples, case studies, projections, or estimates are for informational purposes only and should not be interpreted as guarantees.

4. Client Responsibilities

If you engage us for services, you agree to provide accurate information and timely cooperation reasonably necessary for us to perform the work. Delays in communication, approvals, content delivery, technical access, or payment may affect project timelines and outcomes.

5. Payments and Pricing

Pricing, fees, deposits, payment schedules, and refund terms may be stated in a separate invoice, proposal, checkout page, or written agreement.

Unless otherwise stated in writing:

• fees are due according to the payment terms provided at the time of purchase or agreement
• late or unpaid balances may result in delays, suspension of work, or withholding of deliverables
• payments already made for completed work or time already allocated may be non-refundable

6. Intellectual Property

All content on this website, including text, branding, graphics, layouts, code, and other materials, is owned by or licensed to Felix Crego Marketing unless otherwise stated.

You may not reproduce, modify, distribute, republish, or exploit our website content without prior written permission.

Project deliverables created for clients may be subject to separate ownership, license, or transfer terms set forth in a written agreement, invoice, or proposal.

7. Communications

By contacting us, booking a meeting, submitting your information, or otherwise engaging with us in a business context, you agree that we may contact you regarding:

• inquiries and requested information
• service updates
• proposals and project communications
• meeting confirmations and reminders
• follow-up messages related to our business relationship

These communications may be sent by email, phone, text message, calendar invite, or similar channels.

You can request that we stop non-essential communications at any time by contacting us directly.

8. SMS and Email Communications

If you provide your email address or phone number to us, you represent that the information is accurate and that you are authorized to receive communications at that address or number.

Message and data rates may apply for text messaging, depending on your carrier and plan.

You may opt out of text communications by replying STOP when applicable or by contacting us directly. You may opt out of non-essential email communications by replying to an email or contacting us directly.

Transactional, relationship-based, or service-related communications may still be sent where necessary to complete requested services or ongoing business interactions.

9. Third-Party Services

Our website and services may rely on third-party providers for hosting, scheduling, communications, CRM infrastructure, analytics, payments, cloud services, and related operations.

We are not responsible for outages, errors, security events, or policy changes caused by third-party services outside our control.

10. Disclaimer

Our website and services are provided on an as is and as available basis without warranties of any kind, whether express or implied, except as required by law.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Felix Crego Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or data, arising out of or related to your use of the website or services.

If we are found liable for any claim related to our website or services, our total liability shall not exceed the amount you paid to us for the specific services giving rise to the claim, if any.

12. Indemnification

You agree to indemnify, defend, and hold harmless Felix Crego Marketing from and against any claims, liabilities, damages, losses, costs, and expenses arising out of:

• your misuse of the website
• your violation of these Terms
• your violation of any law or third-party right
• information or content you provide to us that is false, misleading, or unauthorized

13. Privacy

Your use of our website and services is also governed by our Privacy Policy. By using our website, you acknowledge that you have reviewed our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or our services shall be resolved in the appropriate state or federal courts located in Florida, unless otherwise required by law or agreed in writing.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and revise the Effective Date above. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.